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Installation guide · Shopify

Installing on Shopify

A new page in Shopify, the code on it and the link in the footer menu. About 5 minutes, no extra apps.

What you need

  • your form created on Retragere.ro, with your email confirmed;
  • access to the Shopify admin (Online Store).

Steps

  1. Copy the installation code.
    Installation code
    <iframe id="retragere-frame" src="https://retragere.ro/f/FORMULARUL-DUMNEAVOASTRA" title="Retrageți-vă din contract" style="width:100%;height:1400px;border:0;display:block"></iframe>
    <script>(function(){var f=document.getElementById("retragere-frame"),o=new URL(f.src).origin;window.addEventListener("message",function(e){if(e.origin!==o||!e.data)return;if(e.data.type==="retragere:height")f.style.height=e.data.height+"px";if(e.data.type==="retragere:top")f.scrollIntoView({behavior:"smooth",block:"start"});});})();</script>

    Replace FORMULARUL-DUMNEAVOASTRA with the form name you received by email, or copy the ready-made code from your form page.

  2. Create the page. In Shopify: Online Store → Pages → Add page. For Title, enter Retrageți-vă din contract aici.
  3. Paste the code in HTML mode. In the content editor toolbar, click Show HTML (the <> icon), then paste the code.
  4. Check visibility: Visibility must be Visible. Click Save.
  5. Add the link to the footer. Online Store → Navigation → Footer menu → Add menu item:
    • Label: Retrageți-vă din contract aici;
    • Link: choose the page you created in step 2.
    Click Save menu.
  6. Send a test request from your shop, with your own email.

Your shop’s domain

The form only works on the domain you entered when signing up. If your shop is reachable both at shop.myshopify.com and at your own domain, sign up with your own domain, the one your customers see. For an additional domain, write to us.

If something does not work

  • There is empty space below the form: some themes remove the <script> part. The form works; only its height stays fixed.
  • The form does not appear: check that the domain in your sign-up is the one you are opening.

Would you rather we installed it?

Free of charge. On your form page (the link in the welcome email), click “I want you to install it”, or write to us and we will contact you for access.

Retrageți-vă din contract aici

Demo · what your customer sees

Create your withdrawal form

Free, no card needed. Once you confirm your email, you get the installation code and the guide for your platform.

Your shop

Shown on the form and in the emails to your customers.

The form will only work on this domain.

Platform

The form is the same on every platform; your choice only decides which installation guide you get.

Where you receive requests

A copy of every request is sent here. We confirm it with a link.

Company

We check the CUI (Romanian tax ID) with ANAF and fill in the company name.

Returns
Who pays for return shipping?
Appearance
Site theme
Links to your shop policies (optional)