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Installation guide · Other platforms / HTML

Installing on any site

For WooCommerce, WordPress, MerchantPro, PrestaShop, Wix or your own site: the same code, placed on a new page.

In short

  1. Copy the installation code.
    Installation code
    <iframe id="retragere-frame" src="https://retragere.ro/f/FORMULARUL-DUMNEAVOASTRA" title="Retrageți-vă din contract" style="width:100%;height:1400px;border:0;display:block"></iframe>
    <script>(function(){var f=document.getElementById("retragere-frame"),o=new URL(f.src).origin;window.addEventListener("message",function(e){if(e.origin!==o||!e.data)return;if(e.data.type==="retragere:height")f.style.height=e.data.height+"px";if(e.data.type==="retragere:top")f.scrollIntoView({behavior:"smooth",block:"start"});});})();</script>

    Replace FORMULARUL-DUMNEAVOASTRA with the form name you received by email, or copy the ready-made code from your form page.

  2. Create a new page called Retrageți-vă din contract aici.
  3. Paste the code into a block or editor that accepts HTML.
  4. Add a link to the page in the footer, so it is visible across the whole site.
  5. Send a test request with your own email.

On the most common platforms

WordPress / WooCommerce

Pages → Add New, then add a Custom HTML block and paste the code. Footer link: Appearance → Menus (or the theme editor).

PrestaShop

Design → Pages → Add new page. In the editor, switch to source code and paste the code. If the iframe disappears on save, turn on Shop Parameters → General → “Allow iframes on HTML fields”.

MerchantPro

Create a new content page and paste the code in the editor’s HTML mode, then add the page to the footer menu.

Wix

Add a new page, then the Embed Code → Embed HTML element, and paste the code. Wix shows the code in a fixed-height box: set it to at least 1400 px.

Your own site (HTML)

Paste the code on the page you want, where the form should appear.

If your platform does not accept code

Put a direct link to the form in the footer. It works the same, except it opens on our address rather than on your shop’s page:

Direct link
https://retragere.ro/f/FORMULARUL-DUMNEAVOASTRA

Replace FORMULARUL-DUMNEAVOASTRA with the form name you received by email, or copy the ready-made code from your form page.

The embedded form only works on the domain you entered when signing up. The direct link works anywhere.

Would you rather we installed it?

Free of charge. On your form page (the link in the welcome email), click “I want you to install it”, or write to us and we will contact you for access.

Retrageți-vă din contract aici

Demo · what your customer sees

Create your withdrawal form

Free, no card needed. Once you confirm your email, you get the installation code and the guide for your platform.

Your shop

Shown on the form and in the emails to your customers.

The form will only work on this domain.

Platform

The form is the same on every platform; your choice only decides which installation guide you get.

Where you receive requests

A copy of every request is sent here. We confirm it with a link.

Company

We check the CUI (Romanian tax ID) with ANAF and fill in the company name.

Returns
Who pays for return shipping?
Appearance
Site theme
Links to your shop policies (optional)